It’s natural for small-to-medium sized business owners to try to emulate the success of a competitor or like-minded entrepreneur or firm. It’s always wise to model business practices after those worth imitating, assuming you’re also picking up on areas of potential weakness that you can capitalize on for a competitive gain. Carrying yourself like a big leaguer will at least create the perception to others that you’re an equal. It also increases the likelihood of achieving a far greater level of success. A Major Difference Between Successful SMBs and the Not-so...

Mobile Device Management (MDM) tools are beneficial to many small-to-medium sized businesses that are just now transitioning into the Bring-Your-Own-Device (BYOD) workforce movement. SMBs can leverage MDM tools to centrally automate otherwise manual IT responsibilities like device enrollment. This allows businesses and organizations to see and control what company or employee-owned smartphones and tablets access the enterprise. This simplifies not just device management and monitoring but secures corporate data as well. Concerning the use of the MDMs, it’s important to note...

IS THE CLOUD RIGHT FOR YOUR HEALTHCARE PRACTICE, ORGANIZATION OR FACILITY? Despite the fact that the cloud offers healthcare providers, facilities and organizations substantial relief and efficiency, the industry has been slow to transition data to cloud storage. Most of this apprehension can be traced to concern about remaining HIPAA compliant in the cloud and the sometimes-literal life and death need for constant data accessibility. But as the healthcare sector converts from paper medical records to electronic health records by the government mandated 2015 deadline, the benefits...

The adoption of technology from the simplest of matters to the most complex problems has rendered us heavily dependent on it. We love paying our bills minutes before they are due. We enjoy seeing loved ones face-to-face on our computer screens. We can access and print our extremely sensitive records from government and financial websites in a matter of minutes instead of waiting for the mail for days. The time and resources that technology saves are invaluable, but this convenience has a very ugly side. This convenience brings costs, which could include irreparable financial,...

There are many threats to the integrity of a small business, and not all of them are as dramatic as a cyberattack or a hurricane. Every small business needs to do a risk assessment to determine all the threats that exist that could bring harm. External threats are the ones that get the the most attention. These can be big snowstorms or hurricanes that bring down power lines and network connections. They can also be man-made. A power outage due to a grid failure, or an act of terror. Also in this category are phishing scams, cyber attacks and data theft from external sources. All of...

BYOD refers to a firm’s policy of allowing employees to use their own personal phones, tablets and laptops for all their work applications.This is a pretty common policy, and it has many benefits, but it brings along risks. How are you addressing these risks? Here are some of the issues raised by BYOD A lost device – If you issue company phones, you have the ability to remotely wipe the unit clean if it is lost or stolen. With employee’s personal devices, do you still have that ability. If not, your data is at risk. Software updates – Is the employee...

Are you under the impression that data loss is all about putting up firewalls to protect against evil cyber attacks? Some of the biggest sources of data loss include sloppiness, human error, and just plain forgetfulness. What are some of the unglamorous things that we do every day that leave us vulnerable? Passwords Old or easy passwords are a good first example. Employees set up simple passwords that are easy to crack. More importantly, employees may share passwords, and many often fail to create new ones on a frequent basis. Both of these represent critical breakdowns of good...

For small- to medium-sized businesses (SMBs), an IT network failure can be devastating because they don’t have the resources of large corporations to bounce back from such disasters. Preparation against such devastation may be the only course for them to avoid failure and survive with the least damage if failure occurs. SMBs must be proactive in recognizing the eventuality of a cyber attack or human error that can cause data loss and disrupt business continuity. This is what needs to be done to help prevent a potential failure. Be prepared: Being proactive is an essential step...

VoIP: A New Dimension in Communication for SMBs Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are routed using the Public Switched Telephone Network (PSTN,) carrying a signal from one telephone to the other. But instead of connecting telephones to the phone cables through phone jacks in the walls, VoIP uses the internet where phones can be connected to broadband...

Benefits of Using VoIP Technology More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming more than just voice communications technology. That is why businesses of all sizes are migrating at an increasing rate. Here is a short list of some of the benefits. Versatility/Flexibility: There are many VoIP service companies that have been working feverishly to enhance the use of this technology....