Why Do Law Firms Need Managed IT Services Every law firm has two major challenges. One of them is the storage of the sheer volume of data their business creates and the other one is the protection of that data. The last few decades’ worth of technology has created a very solid solution for the first challenge. A small computer disk can hold terabytes of data inside an enclosed drive. If that seems like too much, the cloud has offered an off-site solution to the problem that eliminates hardware maintenance. Before these solutions came along, information could only be saved on...

6 Reasons You Should Worry About the IT Management of Your Medical Practice When you were in residence, the thought of 20-hour shifts probably gave you nightmares. At that time you never thought that managing a part of your business would trigger similar anxieties. Of the many things you learned in medical school, managing a technology infrastructure that is robust and meets the demands of a maze of federal regulations was not one of them. As a medical practitioner you don’t have experience understanding the inner functioning of your network systems. Also, with additional...

9 Reasons why Real Estate Firms Should Say “Yes” to MSPs Real estate is a very competitive and complex selling environment. There are a lot of stages in the sales and closing process, and many entities are involved in each transaction. From the on-line multi-list through the closing, agents rely heavily on the technology that underpins their industry. No agency can afford to be stifled by failed technology. However those who make their living in the fast–paced real estate industry cannot take the time to oversee the support and maintenance of their agency’s...

Reconciling Health Care and Cloud Technology New regulations being imposed by HIPAA on health care entities have created a new compliance burden, because all record keeping must be converted to electronic filing by Oct 2015. This means that these entities, small and large, must invest significant additional resources on equipment, software and IT-trained personnel. With the arrival of completely digital records comes new, more complex security worries. In particular, healthcare entities have a couple of choices to support these requirements and they have to determine which choice...

Data Security: a Formidable Task for Law Firms By the very nature of their business, attorneys generate data that is very sensitive. As a law firm, you carry a tremendous responsibility to guard that data. These days, technology enables you to store and access information very easily and it also allows you to retrieve it at a moment’s notice from remote locations via a variety of different devices. Unfortunately, this convenience can pose a serious challenge to the security of that data. In particular, two security concerns are a breach of data by an unauthorized third...

Do Accounting Firms Need MSPs for their IT Needs? Accounting firms are as technology-driven as any other business today. They face the same challenges that other smaller commercial enterprises do when it comes to keeping their IT infrastructure up, running and secure. According to one estimate, accounting firms spend 70% of their IT budget on maintaining their systems and 30% on new technology. Owners may insist that their in-house IT team can handle any technology challenges that arise, but can a small in-house IT staff (or more likely, one person) provide the range of support...

So, you made it back home from the show. You’re exhausted and work has backed up in your absence. Here is where the entire investment in the show can go down the drain. Follow-up is critical. Every one of those prospects need to have follow-up. Lots of it. One contact isn’t going to be enough. First, send out a short email drip that includes a ‘thanks for visiting us at the trade show.’ The second should be a ‘call to action’ email. Send an invitation to meet via phone or in person, and add something for them to download. The download can be a...

Going to a tradeshow for the first time? Don’t make the mistake of viewing this as a 1-2 day discreet marketing event. Instead, view your exhibit at a tradeshow as the central feature of a much longer and holistic marketing plan that builds to the event, and then culminates in the successful post­show follow up that signs on new customers. In the next few posts, we are going to break down the tradeshow marketing plan into three bite size pieces. Today, the pre-show build up. The goal of your pre­show marketing is to attract visitors to your booth at the show. You want them...

Defense in Depth Part II In our last blog we started talking about the different layers of security necessary to fully defend your data and business integrity. Today we will look at the human aspect of it, and network defenses. The human layer refers to the activities that your employees perform. 95% of security incidences involve human error. Ashley Schwartau of The Security Awareness Company says the two biggest mistakes a company can make are “assuming their employees know internal security policies: and “assuming their employees care enough to follow...

In the 1930s, France built a trench network called the Maginot Line to rebuff any invasion. The philosophy was simple: if you map out all the places an enemy can attack, and lay down a lot of men and fortifications at those places, you can rebuff any attack. The problem is, you can’t map every possible avenue for attack. What does this have to do with IT security? Today many business owners install an antivirus program as their Maginot Line and call it a day. However there are many ways to get into a network that circumvent antivirus software. Hackers are creating viruses faster...