VoIP: A New Dimension in Communication for SMBs Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are routed using the Public Switched Telephone Network (PSTN,) carrying a signal from one telephone to the other. But instead of connecting telephones to the phone cables through phone jacks in the walls, VoIP uses the internet where phones can be connected to broadband...

Benefits of Using VoIP Technology More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming more than just voice communications technology. That is why businesses of all sizes are migrating at an increasing rate. Here is a short list of some of the benefits. Versatility/Flexibility: There are many VoIP service companies that have been working feverishly to enhance the use of this technology....

MSP Services: Why they are vital for insurance firms The insurance industry depends on network infrastructures that need to be maintained, updated and protected, but a small- to medium-sized agency’s personnel are not trained to maintain and support that. Their core business is to sell insurance. That brings us to the question: who is going to manage all of those networks? The best answer is a Managed Service Provider (MSP). Insurance companies need MSPs to manage their IT infrastructures for the following reasons Managing an insurance agency doesn’t = Managing a...

Health Care Providers and Managed IT Services: Why are They Inseparable? In healthcare, there is absolutely no escape from the mandatory utilization of technology. From the simple task of setting an appointment to billing and procedure codes, everything requires an intensive use of protocols that can be implemented only through the use of technology. HHS mandates these processes across the board, from a doctor who is operating solo to the largest hospitals. All HIPAA covered entities must adhere to rules and standards set forth in ANSI 5010 starting Jan. 2012 and ICD-10 starting...

Why Do Law Firms Need Managed IT Services Every law firm has two major challenges. One of them is the storage of the sheer volume of data their business creates and the other one is the protection of that data. The last few decades’ worth of technology has created a very solid solution for the first challenge. A small computer disk can hold terabytes of data inside an enclosed drive. If that seems like too much, the cloud has offered an off-site solution to the problem that eliminates hardware maintenance. Before these solutions came along, information could only be saved on...

6 Reasons You Should Worry About the IT Management of Your Medical Practice When you were in residence, the thought of 20-hour shifts probably gave you nightmares. At that time you never thought that managing a part of your business would trigger similar anxieties. Of the many things you learned in medical school, managing a technology infrastructure that is robust and meets the demands of a maze of federal regulations was not one of them. As a medical practitioner you don’t have experience understanding the inner functioning of your network systems. Also, with additional...

9 Reasons why Real Estate Firms Should Say “Yes” to MSPs Real estate is a very competitive and complex selling environment. There are a lot of stages in the sales and closing process, and many entities are involved in each transaction. From the on-line multi-list through the closing, agents rely heavily on the technology that underpins their industry. No agency can afford to be stifled by failed technology. However those who make their living in the fast–paced real estate industry cannot take the time to oversee the support and maintenance of their agency’s...

Reconciling Health Care and Cloud Technology New regulations being imposed by HIPAA on health care entities have created a new compliance burden, because all record keeping must be converted to electronic filing by Oct 2015. This means that these entities, small and large, must invest significant additional resources on equipment, software and IT-trained personnel. With the arrival of completely digital records comes new, more complex security worries. In particular, healthcare entities have a couple of choices to support these requirements and they have to determine which choice...

Data Security: a Formidable Task for Law Firms By the very nature of their business, attorneys generate data that is very sensitive. As a law firm, you carry a tremendous responsibility to guard that data. These days, technology enables you to store and access information very easily and it also allows you to retrieve it at a moment’s notice from remote locations via a variety of different devices. Unfortunately, this convenience can pose a serious challenge to the security of that data. In particular, two security concerns are a breach of data by an unauthorized third...

Do Accounting Firms Need MSPs for their IT Needs? Accounting firms are as technology-driven as any other business today. They face the same challenges that other smaller commercial enterprises do when it comes to keeping their IT infrastructure up, running and secure. According to one estimate, accounting firms spend 70% of their IT budget on maintaining their systems and 30% on new technology. Owners may insist that their in-house IT team can handle any technology challenges that arise, but can a small in-house IT staff (or more likely, one person) provide the range of support...